If you need help you may have to wait and wait and...

If you need help you may have to wait and wait and still wait and they will not pick up the phone despite 4 call backs each on hold for 5 to 7 minutes. Horrible . After 20 minutes trying, i never spoke to anyone but their person who answered thw phone and directed me to mutiple departments... with the same results. No thanks... too many other good hotel in Atlanta.