One of those where if I could give ZERO STARS I wo...

One of those where if I could give ZERO STARS I would. Their customer service for the service department was worse than horrid. Bunch of kids back there working and sounds like we re one of MANY that have experienced this...
Took the truck in to get a part replaced which they had to order. Fine.
Two weeks later, no follow up call in between, we call them and we re out on hold for over 17 minutes. After finally getting a person to help, they tell us the part was in a few days ago, but the service rep helping us was no longer with them... no kidding?!
So when asked if we could bring in the next day to get serviced, we ask for a loaner and are told we have to arrive at 7am in order to make sure we get a truck... which btw, the original service appointment was scheduled for 7am and they did not bring the truck in until 7:25.
Word of advice Baxter, when you have an employee quit or get fired, follow up on their clients.
Do NOT recommend.