Bought a new board for my partner's birthday. Real...

Bought a new board for my partner's birthday. Really great experience. Called to verify that free UK mainland delivery includes our address in the very north of Scotland. Very friendly and relaxed chat with a guy who turned out to be the owner, and yes, free delivery includes us. Great!! The board was dispatched quickly and delivered in just two days. We found that a small part was missing, not their fault, it was a new board in its original packaging. Another friendly chat, a different friendly guy, and the missing part was shipped the same day and has now arrived. If only all shopping experiences would be this easy and enjoyable!!!!!!!