a disastrous service are several times that I wait...

a disastrous service are several times that I wait for goods but all the times I have been forced to go to the SDA Rome East office. telephone contacts do not exist and couriers, given that I do not have an elevator and are on the 5th floor, often do not want to waste time, leave the receipt and leave. last, I am expecting the package for 4 days and have gone on day 3 without warning. if AMAZON does not change run I change AMAZON