Decided to check out reviews of Vanet before proce...

Decided to check out reviews of Vanet before proceeding with viewings as the Lettings team consistently surprised me with their incompetence and rudeness throughout the viewings booking process.

Agents struggle to understand native English speakers, enjoy starting debates about whose phone line is responsible for disturbance during phone calls, are over 48 hours late in sending booking confirmations (and don t bother making apologies), are prone to lecture prospective tenants on how sometimes emails don t deliver when they are called out for not sending email confirmations, blatantly ignore customer preferences regarding viewings, and are very dismissive of customer feedback.

After reading their reviews online, I see this is consistent with how they ve interacted with other prospective clients.

I feel bad for landlords renting through Vanet - even if I was really keen on a property I wouldn t ever subject myself to going through Vanet again.

Thanks all for the candid reviews and saving me a significant amount of time, money and hassle!!!