mary jonson

Review of Renewal by Andersen of Seattle

Have to brag about how happy my husband and I are ...

Have to brag about how happy my husband and I are with our new Andersen windows! All the windows and two sliders in our house had failed after only being installed for 12 years. We were not happy to have to be replacing them so quickly.

Renewal by Andersen was the easiest process we have experienced in a long time. From the salesperson-Jesse, to Betty-our project manager, to the entire installation crew, we quickly saw the difference from the install 12 years ago versus how Chad A, Rob L. and Theo L performed their work. Each was punctual, professional, courteous, thoughtful, and fun to have in our home for 2 days. Each one of them paid attention to the details. They worked hard, didn t take breaks, they rolled out material to cover all floors and walkways to the windows, they placed plastic over all household furniture, tables, counters, pictures, etc. before they began work. They cleaned up as they went along and they all worked well together as a team. And Theo he was the wood wrap magician around each of our slider doors and a definite master of his craft! Beautiful job, including outside wood trim, and have already received compliments on his work.

On the outside of the house, we had wood trim around each window and slider door. They removed the old and cut and replaced the trim with much thicker, better quality pre-treated wood and caulked all around them. We also had T1-11 siding which made their job more labor-intensive. They took the extra step to caulk around each groove!
Needless, to say we are very happy with the windows and feel they are warmer than our old ones. They look beautiful from inside and out, they are easy to open, slide, close, and lock. Couldn t have asked for a better, more efficient and skilled crew than we received. We already have been recommending them.

THANK YOU Chad A, Rob L, and Theo L!!!
We appreciate all that you did!

Very satisfied customers,
The Jonsons