I was impressed with the resort - delicious food, ...

I was impressed with the resort - delicious food, a wide range of activities, and comfortable lodging. The reason I'm giving 3 stars is because the way the white water rafting activity is organized is terrible. ONLY THE PEOPLE WHO PAID TOGETHER ARE GUARANTEED TO RAFT TOGETHER. There were 8 people in my group, but because I paid by myself, I was considered a party of 1 and I was placed on a raft with 8 strangers while all of my friends were in a different raft for the whole day. Had I known this was their system, I would have just paid with my friends! The way groups get split up is done on the fly too, the guide looks at the list as the rafts are being set up and figures out which groups needed to go where in order to fit 9 to a raft. They should plan this better and put more thought into it in advance of the trip. How does it make sense to split up a group of 8 into 7 and 1? They could have split us in half, or even 6 and 2 would have been better than me going alone! When I booked my reservation, I mentioned that I was with a particular group (our group had a reservation name), and before we left for the river, I even told the guide that I was with them, but all he said to me come raft assignment time was "there is nothing here to indicate that you are with them". I did everything I thought I was supposed to do, but got completely disregarded anyway. The rafting itself was a lot of fun, but I was extremely disappointed and sad that I got separated from my group. The whole point of going on the trip was to experience it with my group. Now they all have pictures of them rafting and I'm not in any of them. I would go back to Ace for the rest of the activities they have to offer, but not to go rafting if that is how unorganized it always is.