Patricia Mangan

Review of Southborough Medical Group

Called the business office because I received a c...

Called the business office because I received a claims report from my ins.co. and wanted to know if they had charges pending and the woman raised her voice accused me of yelling at her and threaten to hang up. I didn't even raise my voice to her. Told me I had a 0 balance and when I wanted to ask another question she said she was hanging up and ending the call. Wow I thought I was the patient and the one that would of been given help. I got accused of doing something that never happened, probably because she didn't want to do her job. ONE STAAR IS TOO MUCH, unless they fire and hire nicer people.