Megan Minunni

Review of Sleep Insights Management Serv...

Terrible experience. Did a home sleep study and re...

Terrible experience. Did a home sleep study and received a random call on a friday night right before they closed stating my follow up was cancelled but they couldn't tell me why. Called back as soon as they opened on Monday morning and the front desk transferred me to two people who went straight to voicemail. I attempted to call the front desk again multiple times with no answer. When I called from a different number they answered right away. They were obviously not answering me on purpose. I was eventually told that the only person that knew the reason why my appointment was cancelled wouldn't be in for half an hour. I had to sit by my phone and wait for the only person in the office that knew how to help me to call. I finally got a call back just to be told that my home study came back normal. Not sure why only one person knew this and no one else could help me.