The room was clean and the staff was friendly, but...

The room was clean and the staff was friendly, but the pool and hot tub were gross and had hair floating all around them. They were also concerningly murky. The beds were awful in our room and had no support at all. They looked okay When we arrived because they had like 3 blankets or covers stuffed under the sheets. The staff folded the pillows in half on the beds to make them look like they weren't lumpy and worthless. Maybe other rooms would have been better but ours was just uncomfortable. Otherwise the place was clean and the bathrooms outside of the rooms were also very clean and big. We did not eat breakfast because we were in a hurry but it looked like they served breakfast a lot longer than advertised on their front desk, which is great. Their coffee wasn't bad either.