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Nicole Thomas

3 years ago

I needed 1 medication from them. To get that medic...

I needed 1 medication from them. To get that medications ordered it took 7 calls because they kept losing the authorization. Then I spoke with 2 different people to confirm they had everything they needed, then I paid for the medication (it was overpriced at $270 instead of $190 from other places) but I did not care. Just needed it. It was supposed to be here yesterday and it did not arrive. I called today and the woman is saying it's an authorization issue. I explain it's not - that even I have copies of all of the authorizations now...and even if that was the case why did no one call me on Tuesday when it was supposed to ship out (it's thursday). Then she says actually everything looks like. Basically if they don't get this to me tomorrow they will have made me miss an entire cycle. They are horrible. Go anywhere else!

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