Mike R

Review of The Fairmont Chateau Lake Loui...

Extremely disappointing visit. Especially for a re...

Extremely disappointing visit. Especially for a repeat visitor who s visited countless times and have taken out-of-town guests to this property. We drove out on a quiet Monday to skate on the lake and then take in a lovely lunch in the lounge. But they refused our party of four for a table because we weren t staying at the hotel. I guess I could have said I was a Platinum rewards member but I was too soured with that refusal for a table and truly, what a terrible policy. The odd thing, no line up for a table and there were free tables in plain sight. So sad having spent $1000 s at this property over the years. Such a tiny negative experience that has killed our family tradition.