Ryan Howard Review of Prestman Auto
I took the day off work to go test drive a Viper f...
I took the day off work to go test drive a Viper for an appointment I had. I was instead greeted by a man named Cliffton, who proceeded to give me the worst car-sales experience of my life. I simply wanted to inspect the condition of the car and make sure I'm even interested in it. A simple process, except that it took 25 minutes to see the car. I asked questions about how they do business (whether they mark the price up and negotiate or have solidified pricing, how the inspection process works here, etc.) and was responded to with absolutely asinine levels of smart-ass remarks and snobbishness. Halfway through our conversation, he threw a keyboard to me and told me to do a hard-pull credit check before I even got to look at the car. I told him I wasn't interested and that I simply want to see the car.
Long story short, I was treated as if I were a child for the entire duration and he seemed to doubt that I was even financially capable of buying a $32,000 Viper. I drove a 911 earlier the same morning which was selling for well over $48,000 and they didn't ask for anything except an ID. They told me it was policy to run credit checks before any vehicles are test driven, which I know is not policy at all.
I was ready to purchase this Viper today, I came prepared with insurance quotes and yearly vehicle maintenance estimates. I knew full and well the pricing of the journey I was willing to embark on, but was treated like such a child that I'm no longer interested in even dealing with this location whatsoever.
Don't tell me to "come by for a test drive", have me go through the effort of making an appointment and taking the day off of work to visit your location and then tell me that you need to hard check my credit before I even see the vehicle. Completely wasted my morning.
I hope your experience is better than mine.
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