Would give zero stars if I could. Upon arrival the...

Would give zero stars if I could. Upon arrival the staff did not greet our family, and after standing around for several minutes, they very rudely offered to check us in. The lady who checked us in was very snippy and short with us, and said the room was not ready but they would call us when it was. Five hours later, and without a call, we ended up going back to the front desk only for them to tell us that they did not have any 2 bed rooms available despite my reservation having been set for a year. We had a horrid view of bushes and the room is tiny and poorly laid out, and the restroom smelled like it had not been cleaned. The only member of the staff who attempted to remedy the situation was the front desk agent Chris. I have been staying with Hyatt for decades and this is not at all up to their usual standards. I will not be reterning to this property.