C

I now only want to communicate with the managing d...

I now only want to communicate with the managing director of this company.
Previous reviews follow a depressing pattern of hugely over quoting for a basic kitchen, which I naturally rejected, to be followed by a special "deal" at a price of a quarter of the original.
I should have been aware then, but we went ahead and ordered a silver gloss kitchen four years ago.
While initially pleased with the kitchen, the last year has seen firstly a problem with the fridge freezer doors delaminating.
These were replaced six months ago.
Then, earlier this year the same problem became apparent with another 17 doors and drawers - all of them!
Pictures were sent to Stuart who said that the guarantee would cover them.
However, a call out charge and fitting charge would be applied.
I am not happy with this.

If you want you can invoice me for this and I will show this and the pics to the Trading Standards Office.
This kitchen was not fit for purpose and to demand payment for fixing it is outrageous.
I await your comments.

Comments:

No comments