Gregory Knapp

Review of Castleton Pizza Hut

Ordered at 6:55pm for a 7:45 pickup. Arrived on ti...

Ordered at 6:55pm for a 7:45 pickup. Arrived on time to discover order was not ready. Over the course of the next 15 minutes menu items trickled out one by one and then was informed that my final item would be ready in another 5 minutes. Restaurant had two open tickets. Dining room had two tables but customers had to come to counter to receive service help as waitress was MIA. So I am annoyed that not only is my order going to be 20 minutes overdue not to mention that my first pizza is now almost 20 minutes cold. Asked to have my final item removed/refunded as I wanted to leave with what food was prepared as well as receipt for my order. Unable to provide a receipt! Additionally while waiting for my order took time to wander dining room. I would caution people to avoid dining room as their dust has dust on it. Overall experience convinced me that Rutland Pizza Hut is no longer an option for our family on Pizza night