V

Vinay Sagar

3 years ago

Detailed review of my interview process for custom...

Detailed review of my interview process for customer service representative(non-voice, day shift)
Mine was a mixed experience. I got to know about the company from a friend in consultancy, they told me to go by 1 PM and not before that as interview starts at 12 PM, even if you go early security won't let you in. After waiting for an hour or so they called us in for passage writing they verified for any mistakes and process us for next round. After waiting for more than 3 hrs they called us for chat round(non-voice)95% of the candidates will be filtered in this round, it is mostly about grammatical mistakes and time management then asked us to wait for the results by the time results announced the time is around 8PM in night then waited for hour more and they asked me to leave for the day and Ops round will be conducted over phone. After 2 days I got my interview call and no feedback about the results. I waited for a week and went to office again for details after waiting for hour they said I got selected and within a week I got my offer letter as well. Be patient and confident

Suggestions:
Do not go before 12PM as guards won't allow you inside.
If you don't stay in 30KMs radius then you'll not be selected.
Communication is the key, focus mainly on your vocabulary and grammar.

Ps : I'm a fresher(equal chances for everyone)

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