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Helen Southern

3 years ago

I have been on many holidays booked through Asia E...

I have been on many holidays booked through Asia Escape and each time have received the best service ever,, nothing is too much trouble for them to assist.
On one holiday to Phuket we were supposed to be travelling to Bangkok but as there were riots there which happened to be near hotel we were going to be staying at we decided not to go..
So approached the reception desk at our hotel to see if it was possible to stay a few extra nights there
And they were so rude and were going to charge the earth , from memory I think it was about $ 300 per night,, anyway we contacted Carlene from Asia Escape and within half an hour she had organised everything,, we had 4 more days In Phuket plus our flights etc had been changed.amd she emailed the new itinery to us
Carlene organised it all and we were so grateful,,, other people we spoke to who were in same predicament as us had to organise everything themselves,,,
We have never forgotten the kindness shown by Asia escapes and would not travel with anyone else...
When we decide to go away we contact Carlene and she always gets back to us with options
I have spoken to a few of the other staff and they have always been. Friendly and very helpful
Our last holiday a few weeks ago we went to KL and Langkawi for our 50th wedding anniversary.
We were treated so well by hotel staff EG leaving rose petals shaped in a heart and chocolates on our bed in KL. in Langkawi it got better we were greeted with heart shaped cake. Wine flowers
I am sure Carlene must have mentioned to staff it was a special holiday ..
That is how good their service is. It's a holiday we will never forget ,,,,
Asia Escape Holidays are the BEST I highly recommend this company

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