LISTEN TO THE BAD REVIEWS!!! WORST NON EXPERIENCE ...

LISTEN TO THE BAD REVIEWS!!! WORST NON EXPERIENCE EVER!! My friend booked this for my birthday and we were looking forward to it for months. We arrived with three change of clothes no hair, no makeup done only to be SENT AWAY and to be told they FORGOT to book us in!!! We travelled 3 hours only to be left red faced!!! Promised an amazing experience with a facial and spa day but the girls there looked miserable with bad hair and makeup done which was awful and so embarrassing!!