The hotel is gorgeous. All the staff are very frie...

The hotel is gorgeous. All the staff are very friendly and helpful. The view from my room (a fallsview room) was unbelievable. The location was within walking distance of so many stores, restaurants, and the falls. The only reason I'm giving 4 stars is because the rim was very warm and the thermostat did not do anything, the bedding was very scratchy and stiff, and the jacuzzi made very loud sounds throughout the night (when not in use).