Great location, great potential with the remodel, ...

Great location, great potential with the remodel, our room was good, but still had some visible wear. The valet company damaged our rental car. They are a company that was hired by the hotel, and trying to document the incident was a pain, no real help from the front desk. We took pictures, filed a claim with the valet company, talked with managers and left town thinking that we had all bases covered. 4 months later we get hit with a $900 bill from the rental car company, saying that the valet never returned a call, never responded to inquiries on the claim. Again, I know that these are not hotel employees, but this is their vendor interacting with their customers. Because of this, I will find another place to stay next time I am in Philly, and I will self park for sure.