Kharissa Bradley

Review of Norfolk SPCA

The customer service wasn t very good for my perso...

The customer service wasn t very good for my personal experience. It took 45 minutes to find adoption paper work for the rabbit I wanted to adopt. Not only did it take a while to find the paperwork to fill out for adoption, I was denied the opportunity to adopt a rabbit. My rabbit passed away 4 months ago and after therapy sessions and long conversation last with my parents I was finally ready to adopt another fur baby. Rather than them asking me what my experience was with rabbit or asking me how was my relationship with my first rabbit I was told to do more research on rabbits before wanting to adopt. My rabbit was my best friend we spent almost every second of the day together. I trained him to walk on his hind legs, he learned to ring a bell when it was time for him to eat and he learned to stop chewing chords. I adopted a rabbit with a behavioral issue and within the first 6 months of owning him his attitude completely changed he just needed someone to love him and I loved him. Being told that I wasn t allowed to adopt when I am ready to love a furry friend was devastating and inconsiderate after sharing that my last rabbit passed. He passed of old age and it was confirmed by his vet that it was old age. This place has caused emotional doubt for me after therapy encouraged me to get back out there and adopt again. Did you all consider that the adopter may be lonely and want a pet for companionship because social interaction is difficult ? I guess not