Chastity Horne

Review of Optimum RV

I would not give this place a 1 star!! more like -...

I would not give this place a 1 star!! more like -50!! This place is a Joke!!!! I would strongly suggest to stay clear from this company!! The employees are rude even the Manager Pete!! They don't get things done in time even when they tell you a time it's ready for pick up!!! Sales Rep Steven is a hot mess!! We contact him to order black out blinds took him weeks to give the measurements to the Parts department. (which she had to constantly to keep calling him for) We were suppose to get our camper Friday morning...Nope not ready and were told it would be ready by 5:30pm. We got there at 5:45 (we drove 9hours from NC to get our camper) When we arrived guess what!!!! still not ready!!!!! It wasn't done until10pm that night so we had to sit there and wait!!! Guess what the backup camera doesn't work and he was going to come fix it the next day!!! Well big mistake cause they didn't and don't plan to!!! Called and spoke to manager Pete and he is just as careless as the people working there!!! The only employee that was great was Dennis in the finance department and Toni in parts. Oh and the parts department is outside in the dirt and some had some concrete pads!! I mean it was so unprofessional. Also an employee made a comment how everyone in the office NOT in the finance department was talking about my husband and companies Status!! I am suppose to talk to the owner Denver Monday so hopefully he will do something about his joke of employees.