We stayed here for the second time since it change...

We stayed here for the second time since it changed from Chiffley on Lennons and this has been our worst experience to date. The sheets were not big enough to even cover the matress protector and it took three attempts with management to get suitable sheets for our bed. By this stage it was already our second nite.

We got four free mini bar items each day, but they were not able to restock them after our first day and we had to remind reception to do so. This happened the first time we stayed here as well two years ago, but we couldn't be bothered complaining. Obviously, they don't like restocking the mini bar items evn if you drink water.

Reception staff were not always helpful either.

The hotel has a great location, but due to the inconsistent and sub-standard service we received for a 4 star hotel, we will choose to stay elsewhere next time we travel to Brisbane.