R

R Graham

3 years ago

Would give zero stars if possible. Called and talk...

Would give zero stars if possible. Called and talked to some woman to get enrolled and to see a primary care provider. After being on hold for 6 minutes, this moron gets back on and starts giving me social workers phone numbers. I informed her that I did not ask to see a social worker. I NEED A PRIMARY CARE PROVIDER. On hold again. Two minutes later, she is now wanting to schedule me for an orientation. Huh? I've been enrolled at Bay Pines; in Columbus, OH; in Cincinnati; in West Palm Beach; in Lakeland, FL; in Jacksonville, & Tucson, AZ. I've not been required to attend an orientation at any of these.
Besides the fact that this woman is rude and beyond stupid, she made assumptions and was COMPLETELY UNHELPFUL! God help you if you need to go to this VA.

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