I spend a lot of money at Chalet Market. I order l...

I spend a lot of money at Chalet Market. I order lunch from them, at least, twice a week. $12-$15 per meal adds up quite fast. I would, without a doubt, recommend Chalet Market to anyone who hasn't been there. Simply for the fact that, yes, they do have great food.

Speaking of their food, though, I have to state that serving iceberg lettuce and charging $7.95 for an empty, non-nutritional food is robbery. Charging them extra for better greens is also robbery. Iceberg lettuce, quite literally, has no nutritional value. At all. You may as well replace that with shredded paper.

Suggestion? Why not charge an extra dollar for your salads and make all of them with mixed greens.

Recently, however, their staff is not paying attention to what people are ordering. My past few orders over the past month have not been what I ordered. Four times within one month, I have either had a meal voucher applied to my account or Chalet has refunded my orders. Four times in a month. That's once a week, and I wouldn't doubt that I am the only one experiencing this problem. That's a lot of money you guys are giving away for your employees poor attention to detail.

This is the food business. You are seeking to please people by feeding them. People know what they want and how they want it. Keeping the customer happy will guarantee that they continue to come back.