M

Marcin Kopi

3 years ago

Hello!

Hello!
Two months ago I came to see you used BMW X4. The car was shown to me by Aleksandra. She was very nice but little oriented in the subject. She asked her colleague about everything, at the beginning she said that test drive is not possible but after my pressure and consulting with the manager, this ride came to fruition. She promised that in accordance with the announcement, I would receive an Inchcape certificate, i.e. a technical condition check certificate in 113 points, a Polish user manual and that the car was collision-free. I signed a contract. When a few days later I came to pick up the car, Aleksandra was not so nice. She said that I would not receive the above mentioned certificate because the system was not working, that there was no colleague etc. etc. She did not give me the user manual, promising that she would send it by post. Being at home I noticed that the windshield is unoriginal - of course Mrs. Aleksandra knew nothing about it, which is odd to me !!
As for the certificate - after my pressures, after some time she sent some photos about the technical condition, while I haven't received the book until today, although she promised several times by phone
According to Aleksandra, the car was still under the factory warranty for about 1.5 months. When I went to BMW in my city, it turned out that the warranty was two weeks. Mrs. A. obviously knew nothing about it, because this was the first time she had encountered such a situation !!! No comment...

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