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Review of Spectrum of Care Corporation

terrible time to simply get through to case handle...

terrible time to simply get through to case handlers. they seem very cold and uncaring, takes two days to get a simple reply, will not send out time schedule (what's the big deal) and always quick to cover themselves and blame the client. same problem over again with communication. only find out at last minute no careworker showing up for christmas for example. always have to make repeated calls and vm's to simply speak with someone. an agency of this type should always have someone available to speak with. this is about health and safety of clients not about their constant lame excuses. if you have to leave vm with manager, they do not call back. how's that for professional service.