I was very disappointed with the customer service ...

I was very disappointed with the customer service of Wilderness Voyageurs. I rented a raft which I had to cancel at the last minute due to an eye injury. At the time I didn't know if it was an infection (sign of potential COVID) or an injury, so I thought I would play it safe for eyeryone's sake and cancel. I realize their refund policy, but was hoping to speak to someone regarding a future credit since I now spend most weekends in the Ohiopyle area and I was not taking up space on a shuttle or guided trip (no lost revenue for WV). They have not returned my calls or responded to my request on their website. I would recommend starting with one of the other 3 rafting companies in Ohiopyle that are hopefully more customer oriented.