J

Julie van Waveren

4 years ago

Worst experience ever. My husband & I surf for man...

Worst experience ever. My husband & I surf for many years and this has been the worst buy with gone in years of a longboard. We bought a new longboard from them, asked it to be shipped to Florida. We were charged by Mollusk 250 for shipping and the board came broken with a ding. The answer from Corinne & Chad from ththe shop was "it's a ding, get it fixed", I wouldn't have bought a new expensive longboard if I have to get it fixed, right? A bad customer service is understated.

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