Rooms are extremely in need of maintenance. We had...

Rooms are extremely in need of maintenance. We had two rooms and both had issues!! Management is not interested in hearing your issues and very rude, insulting & condescending. What happened to great customer service? Hilton needs to look into the management of this hotel. Location on the beach is fabulous and the only positive to the Hiltom hotel. I would encourage another hotel for a family vacation, very disappointing & wouldn t want another family to go through what we had to endure.