This was the worst experience at a hotel to be a H...

This was the worst experience at a hotel to be a Hilton resort. Front desk reassigned our room to poolside which is not what we wanted at all. The bed was lumpy and very uncomfortable unlike the "dream mattress" they promote. I spoke with the front desk and I was told due to high traffic they do not change out mattresses as they should. Really? This is a high end Hilton property!!! Everything should be kept up. I have stayed at a better place for $100 not the $449 i was charged for one night in what they consider a "premium room" that looked like 1972. Not happy and will never stay here again. Definitely not worth the time to write this review either. Very disappointing.