Charles Seyfert

Review of Humana Health Plan

This company is horrid. Not worthy of even 1 star....

This company is horrid. Not worthy of even 1 star. Their web portal has a premiums payment section, but is constantly down or non-functioning. Then, if you call to make a payment, they keep nearly bankers hours. So, even when you try to make payments, you can't. What kind of company makes it so hard to GIVE them money. Then, if you miss a payment because of their system - bam, you're kicked out with no way to regain coverage till open enrollment. I'm scared to even make a benefits claim and try to find out how awful that experience will be. Healthcare in general in this country is eff'd, but Humana sets a new low. Nothing like a legal monopoly to bring out the worst market performance. Go to hell humana...or better yet go out of business so I can actually get some healthcare worth paying for.