Bonnie Mitchell

Review of Opelika Ford Chrysler Dodge Je...

If I could have done zero stars I would have. I w...

If I could have done zero stars I would have. I went in for a oil change and tire rotation and this was supposed to be a free service to make up for previous bad experience I had. I get to service counter and the guy tell me he doesn't see my appointment in the system. Then he explains to be all their calls are outsourced through Orlando Florida of all places to set up appointments. Then he tells me he won't be able to get to my car today. I let him know I needed it done and I couldn't reschedule. He stated you can leave it but it's not a guarantee we can get to it today. I chose to leave it and called someone from my job to pick me up. Within 2 hours I received a phone call saying it was finished.