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For nearly a month we tried to get connected and c...

For nearly a month we tried to get connected and couldn t, with iiNet representatives continuously saying it was done or they d personally see to it happening numerous times.
Now that we have changed to another provider iiNet now won t notify the nbn our order has been cancelled to let them connect us. It s been an additional 2 weeks since we cancelled and after multiple phone calls and even contacting the ombudsman the order hasn t been cleared. instead iiNet has tried to keep our business by inconveniencing us and refusing to notify the nbn as they should; instead attempting to send out technicians to our house more then once to try keep our business after we explicitly said we weren t interested. The worst customer service and company I ve ever had to deal with.

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