I am temporarily disabled,came to the store in Mia...

I am temporarily disabled,came to the store in Miami I asked for an electric car they said we don't have.
I went straight with my 73 yr old mom to the bin area, check on the computer the right bin area to collect my item .. it says ask to a rep.
asked for help, no help other than pay, we get labor pay by the hour was the response.
Tried the help desk there was a big line. I was in pain for over 45 mins. asked the one guy if there was somebody else to help, he said no, I am almost done, he kept calling all customer , i was standing on my crutches IN PAIN, i told the employee .. he didn't care .
Kept on calling other customers
I ended up in a lot of pain after an hour trying to figure out things on my own and couldn't buy anything.
I travel a lot to Scandinavia for work, and this is SO not the Ikea way there.
I felt discriminated, THIS IS BY FAR THE WORST CUSTOMER SERVICE, THE WORST APPROACH TO PEOPLE THAT CAN'T BE ON THEIR FEET.
I WILL NEVER GO TO IKEA AGAIN!