Kansai dan

Review of Nuts.com

We bought organic mixed nuts in 1 pound packages. ...

We bought organic mixed nuts in 1 pound packages. They were good. However, we decided to go to the 20 pound organic mixed nut product.

When the box arrived we weighed it .... and it was more than 3 pounds SHORT.

I called the company .... and they wanted me to hoist the unwieldy bag back on the scale (a triple beam accurate one) and take a photo of it with the weight. Since we had ordered MANY large 1 pound orders in the past, I informed them that this was ridiculous ... and could they please render CUSTOMER SERVICE by shipping us out the shortfall.

After putting me on hold for quite a while ..... he said they would ship out 3 One pound bags. These turned out to be RANCID and we threw them away. The 17 pounds from the box we had originally was full of nut powder flakes which was disappointing.

They lost us ..... a good high-volume customer.