This company is HORRIBLE, sent me a bill that was ...

This company is HORRIBLE, sent me a bill that was inaccurate I called and left several messages after no response I reached out to the original creditor who fixed the issue said they would contact mercantile and have them reissue a new statement so I can pay it Mercantile never contacted me instead they reported to all 3 credit bureaus that I was in collections. I immediately PAID the ACCOUNT in FULL when I got this information but they refuse to OWN their part and FIX MY CREDIT which dropped 65 POINTS THANKS!!!!!