1st room very noisey due to outside air vent. Seco...

1st room very noisey due to outside air vent. Second room small without a refrigerator or microwave. No rate reduction offered . We reserved a view suite. Felt you could have done better. Entire facility was very cold. A/c out of control. Breakfast :waitress rude. Like we were an inconvenience to her. Parking not posted to our bill. Took time to straighten it out. Not the way to treat a loyal IHG member.