Stayed here with my family which included 3 kids a...

Stayed here with my family which included 3 kids aged toddler to tween. Simply put, for almost $600/night, this felt like a $200/night resort. Everything on property was open to the public and wasn t private. If you enjoy a smaller, relaxed, and pampered vacation this isn t your place.

Good
-Room size (stayed in a beachfront Deluxe Junior Suite)
-Bunk beds were cool for the kids
-Shower was average
-Kids pool was a nice touch (exception to the tenants staying in the room next to it kept smoking on their balcony)
-Gift shop had good prices and selections
-Ice cream shop was a cool novelty by the pools
-Service was either great (Yvonne in the gift shop) and a few of the folks who brought us room service others were just ok or acted too good to be helping us.

Bad
-WiFi stinks, don t even log in
-Public access to pools and beaches
-Pool water is gross. Empty cups, straws, lids, and other trash were constantly in them
-Chairs by the pools are taken hours before people are there. I was down there at 8am and every chair by the big pool was taken yet only 8 people were by or in the pool
-you have to pay for a spot on the beach I ve never had to do this at any other resort we ve stayed at on the Gulf
-For a hotel that says it was updated in 2014, it felt like 2004. Popcorn ceilings mask much of the water damage in the ceilings
-Beds are hard
-Food - was average at best, lettuce on every sandwich/meal was brown
-For the coffee nerds, their literature says they have a full service Starbucks, they don t. Minimal menu and selection