Stayed their for a few nights as my casino host ha...

Stayed their for a few nights as my casino host had booked the room. Towels were rough/worn out. Shower head height of a person 5'11 therefore hard to shower. Finally room would not go below 71 degrees. I like to sleep in around 68. But temp would not go any lower and after putting in complaint nothing was done. No manager called, Nothing. I might as well gamble at another casino. This room was def not 5 star.