Ruby Connelly Review of Nate Wade Subaru
The sales side of this location is very nice, unde...
The sales side of this location is very nice, understanding, helpful and respectful. I cannot say the same for the service department. After consistent problems with oil consumption over a 9 month period I took my car in to have it fixed multiple times. Every time I took my car in it was like they were seeing it for the first time even though it had only been serviced at Subaru dealerships and should have a service record. I drew the line when they told me they wanted to take out my engine block to reseal gaskets. This had already been done a couple months prior at a dealership in CO. When I spoke with the service department manager about why they could not fix my car, he was dismissive and had no intention of understanding me. Terrible customer service and management. I have not been back and have a great mechanic now!

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