Matt Cook

Review of New Country Motor Car Group Ha...

Service Review: My experiences have been positive...

Service Review: My experiences have been positive when I've taken my car to New Country. Jason Lewis was easy to deal with and was able to help identify and correct, to this point, an ongoing alignment issue that was causing uneven and fairly rapid tire wear on my 06 C350.
The staff have always been good to me and it appears that their technicians do a bang-up job also, which is key.
I have Yokohama Avid Envigor tires on the car and they get mixed reviews online as far as having poor tread life and not good in the snow while purporting to be a very good all-season tire. We will see now that the alignment issue has been corrected. I'm expecting at least 40-45K miles before I would need to consider new tires or it will be right to Yokohama to honor their warranty but that's the tire. If tread wear is poor I simply won't buy Yokos again for this car and will seek advice on a longer lasting tire. Not sure what the recommended alignment schedule is...probably once a year.
Overall very good experience here and I will continue to bring my car to New Country.