Brittany Murrell

Review of Len Stoler Hyundai

Today I went this dealership after receiving a pho...

Today I went this dealership after receiving a phone call last week that my tags were ready for pick up. Crazy thing is I didn t buy a car, when I asked for more information no one returned my phone calls. I had to physically go into the dealership for information where I was told that they linked my information to another person s account who has the same name as me. I directly asked them for my account as I had never purchased anything from them but they stated they didn t have an actual account for me. Not once did anyone take ownership for the error in recording in their system or did anyone even apologize for the mistake. The customer service and lack of ownership was horrible, I would not recommend this place to others.