Kyle Smytaniuk

Review of Delta Bessborough

We were able to stay at the Bes due to a voucher w...

We were able to stay at the Bes due to a voucher we received for a free nights stay in a club room. The experience would have been great if our room heat wasn't blasted to 32 degrees at 6am with absolutely no means of turning it off. Hot air was still flowing through the vent several minutes after supposedly turning it off at the thermostat.

We checked out shortly after 7am due to not being able to bear the heat. The front desk staff made both my wife and I feel embarrassed and in their eyes "second class" because we booked our stay on a voucher, even though I had simply suggested maintenance look into the problem and not requested anything to be freely given. Contacted management and was given the exact same line about not being able to help us because we didn't pay. So beware, if you happen to stay on a voucher like we had they will absolutely go out of their way to make you feel like you don't belong there