When I checked in I asked the receptionist if I ge...

When I checked in I asked the receptionist if I get breakfast. She said it is not included. The next morning, my colleague and I figured out the breakfast is included. Obviously the night shift girl had no idea.
The third day there was an after thunderstorm in Reading area. All power is gone, and the hotel does not have any back up power. No air conditioning, not hot water, guests stayed outside. Power came back after 3 hours. A hotel like this should have back up power generator!
The check-out day. It obviously stated I need to check out by 11 AM. OK, I have something to do early in the morning, so I put a subway sandwich and some yogurt, fruit and juice in the fridge. thinking that I will be back before 10AM to clean up my stuff and check out. Guess what, I went back to my room at 9:50AM. Refrigerator has been cleared, and I saw yogurt and in the trash can and sandwich and juice were gone. There were a cleaning lady outside. I asked her what is going one, and did I have time before 11 AM and why is everything gone? She is very nice and from some where she magically found my sandwich and juice (from other cleaning personnel, I guess). This is really bad. I told the receptionist about this, who is the girl from the chek-in night. Obviously she did not know how to handle this situation and looked panic. So I told her to tell the manager to train their employee. The next day I went back to my office gave feedback to the person who is responsible for the organization's business trip. We will not go to the Inn at Reading again!