Bob M.

Review of Connecticut Veterinary Medical...

On Sunday, August 23, 2020 I noticed my pet conure...

On Sunday, August 23, 2020 I noticed my pet conure Cheeko was not able to defecate. I noticed a blockage just outside the rectum. I considered it an emergency and decided to drive to Central with Cheeko.
While I was there, the hospital had several canine emergencies and understandably those critical emergencies had to be taken care of first.

My overall wait time was approximately 5 hours - which I did not mind. The removal of the blockage was a slow process....a little at a time and I am glad the vet who took care of Cheeko made sure the process was not rushed.

My only suggestion for improvement would be someone on the staff call out to you as you wait in the parking lot more often just to give an update. Perhaps an hourly update ? I found it stressful to wait long periods of time wondering what was going on.

ONCE I received a call telling me the process would take several hours, I was OK with the waiting period and very glad that Cheeko was being helped.

The few times I had to go inside to use the bathroom the staff was very pleasant and professional. The charge for their service was reasonable.

Its good to know Central Vet Hospital is there for you 24 hours a day.