Erik Ness

Review of Southborough Medical Group

So tired of this place and their scheduling practi...

So tired of this place and their scheduling practices. I dropped a back doctor after three times in a row waiting OVER 45 minutes past my appointment without being seen. Each time I stated I didn't have that kind of time. The final straw was they stated they gave the the first appointment of the day, I walked in.... "he is running about 30 minutes behind"....at 9:00am. Forget it. Now I had a 10:45am for a different doctor/different reason....go to check in "he is running about 30 min behind" (which means at least 45). No. Not doing it. No notice, no call. Mr. Ness, I see you have a 10:45 and the doc is running behind, please show up at 11:15 instead". Is that so hard? The more we allow these idiots to schedule this way the more they do it and think it is ok. Just say no.