Jennah S

Review of Kalyon Hotel Istanbul

Disappointed with this hotel. Reception are unfrie...

Disappointed with this hotel. Reception are unfriendly and rude. We arrived via the back entrance and seemed to bother the reception staff. Then upon paying he rudely told my husband you cannot connect to the internet as will take 20 mins - which btw it did not as we connected instantaneously once we got up to our room. Rooms are ok - some areas need attention as clearly worn down and not what you would expect for the price of the rooms. Another issue on check out , the reception staff (same one as we checked in has the initials BL) saw us waiting but went to answer a phone and deal with that issue prior to checking us out. For me that was bad form as reception staff should always attend to waiting customers prior to attending a telephone.