View was great... that was about the end of the gr...

View was great... that was about the end of the greatness. Told on the phone earlier in the week that the pool would be open, was not. Our room had the king size bed, but no refrigerator, no dresser or drawers, bathroom had no shelves, drawers for your things. Hotel had no ice. I understood the pandemic interfered with some issues, but that could have been conveyed over the phone or confirmation email. The room didn't even have tissues. Very disappointing stay.